Members shall maintain and enforce policies and procedures establishing a mechanism for patients to have concerns addressed within one (1) business day (based upon the facility’s posted hours).
Members shall maintain and enforce policies and procedures establishing a mechanism for patients to have concerns addressed within one (1) business day (based upon the facility’s posted hours).
At present, a power outage is affecting some of our services including our call center, email, and live chat. Our customer service is of the utmost importance and our team will tirelessly work until these services may resume. We apologize for any delays or hardships caused by this disruption in service, -- thank you for your patience.