Members shall maintain reasonable and appropriate business hours to ensure patients have access to their personal information and to respond to their healthcare inquiries, which shall be no less than 20 hours per week.
Members shall maintain reasonable and appropriate business hours to ensure patients have access to their personal information and to respond to their healthcare inquiries, which shall be no less than 20 hours per week.
At present, a power outage is affecting some of our services including our call center, email, and live chat. Our customer service is of the utmost importance and our team will tirelessly work until these services may resume. We apologize for any delays or hardships caused by this disruption in service, -- thank you for your patience.